Wednesday, November 04, 2009

Best of Public Radio 2009 in the Works

John Sutton & Associates and Jay Clayton Associates, in collaboration with NPR, APM, PRI, DEI, and Public Interactive, are once again creating an end-of-year fundraising campaign for public radio stations. Last year's integrated campaign was very successful with the majority of stations earning more revenue than over the same period the previous year.

The campaign will include direct mail, on-air spots, eblasts, and of course, the three-hour turnkey fundraising special. New this year, a national toll-free number and the option for stations to do more of the pitching.

More details are here.

Questions? Please contact me at john@radiosutton.com

Labels: , ,

Wednesday, June 24, 2009

And We're Back...

It's been a few months since the last post mostly because it's been an extremely busy fundraising season. Posts will start coming more frequently beginning next week. Among the topics you will see:

1. AudiGraphics analysis for PPM is now available. It's turning out to be a very powerful way to evaluate Arbitron's PPM data for programming. You will see specific examples of this.

2. Why not letting NPR raise money directly from listeners is ultimately bad for public radio.

3. Ideas on creating strong lines of accountability as CPB begins to invest in growing public radio's audience. Recent history shows us that a lot of money will be wasted without that accountability.

4. What DEI Benchmarks tell us about public radio's fundraising future.

5. The Best of Public Radio summer fundraising special.

We'll be at The Public Radio Development Marketing Development Conference in San Diego in a few weeks. Hope to see you there.

Labels: , , , , , , , ,

Monday, January 26, 2009

Renewing the Call for Self-Sufficiency

It was Day One of a public policy class at the University of Maryland. The professor offered this challenge to the students.

"You have just started as the head of a government agency fighting the drug problem in America. What is the first thing you do?"

The class was evenly split with half wanting tougher laws and more jails. The other half wanted to invest in urban renewal and education programs.

"You're all wrong," said the professor. "Your number one priority is to get funded again next year. Otherwise you are out of a job."

I was reminded of this after hearing that WMUB, the NPR News station in Oxford, Ohio, will no longer be operated locally. The station’s licensee, Miami University is pulling $500,000 in annual cash support due to major budget shortfalls of its own. All staff members are losing their jobs. The station will be operated by Cincinnati Public Radio.

Not surprisingly, some in public radio reacted by suggesting that the industry needs even more subsidies from the federal government.

That’s the wrong approach. Public radio needs to become more self-sufficient. Its service to nearly 30 million Americans each week is too valuable to leave vulnerable to a single stroke of a pen. That's not fair to donors either.

Self-sufficiency is a path public radio actually started down in the Reagan era. The industry was pushed further down that path in the mid-1990s. Remember Newt Gingrich? Remember the phrase "glide path to zero?"

Helping to lead the charge, and working against the logic of that Public Policy 101 professor, was CPB. Significant funds were invested in developing concepts, tools, and training to help wean stations from big subsidies. Those resources still exist in the form of Strategic Financial AudiGraphics and the Community Financial Support Index in DEI’s Benchmarks, and a still relevant 1995 report by David Giovannoni called "Licensees at Risk." These resources can help public radio today.

There are more WMUB's waiting to happen. Many more. And they aren't just small market stations or university licensees.

The problem isn't fundraising as much as it is spending. Too many stations are over reliant on the subsidies they receive from CPB, their state governments, and their universities.

In a dispassionate discussion, it can be argued that the WMUB outcome is the right one. WMUB's listeners will still be served with public radio's most important programs. The cost of serving those listeners is much lower. Cincinnati Public Radio should be strengthened.

Maybe this is the future of public radio. The consolidation of costs by having fewer independent operations is an option. It would be a very messy and painful transition.

It also goes against the belief that localism is important and, perhaps, the future of public radio in the new media marketplace. If localism is important, then self-sufficiency is the ultimate option.

Many stations currently in trouble can be saved if they are willing to back away from the subsidy trough. It won't be easy and they would need help.

Self-sufficiency doesn’t have to mean eliminating government support for public media. CPB could benefit greatly from helping these stations reduce their reliance on all subsidies, including federal support. That would free up sufficient money to fund efforts to reach new audiences and fund national projects for current audiences. Right now, there's really not enough to go around. It would be a great role for CPB to be advancing the industry rather than just sustaining the status quo.

Self-sufficiency is as important as growing the audience because it cements the foundation for future service. It’s not an easy choice, but it is the right one.

Labels: , , , , , , ,

Monday, December 29, 2008

EOY Fundraising Update

Listeners continue to support their stations through the GiveToPublicRadio.org website. As of 1p today:

2,038 gifts totaling $166,729

It looks as though more than $35,000 was given through local station sites and phone numbers so the total is likely to exceed $200,000. We'll know more in a few days.

Labels: , , , , , ,

Friday, October 31, 2008

End of Year Fundraising

You might have already seen the announcement about the Best of 2008 fundraising special. It's a project we're putting together with Jay Clayton, NPR, PRI, APM, DEI, and Public Interactive.

The centerpiece of the project is a national fundraising special to air on Saturday 12/27. Peter Sagal and Fred Child will host. Ira Glass and the Car Guys will be featured. We will look back at the most compelling moments in public radio in 2008.

There's an off-air fundraising component as well with direct mail letters, eblast copy, and on-air support spots to run from Thanksgiving to December 31.

The Project Overview and FAQ is here. (PDF)

Stations can sign-up here.

Is there something you heard on public radio in 2008 worth including in the special? Submit your suggestions via email: john@radiosuton.com.

Thanks.

Labels: , , , , , , , ,

Thursday, January 10, 2008

PPM and Public Radio Pledge Drives

Earlier today, John Sutton & Associates and Paragon Media Strategies presented the first study on public radio pledge drives using Arbitron's Portable People Meter (PPM) data. The presentation was organized by DEI and presented with the help of the Radio Research Consortium. We'll provide a link to the presentation as soon at it is on-line.

It's early in the PPM game. We expect that some of what we're learning now will change or evolve as we analyze more pledge drives in more markets. This study analyzed Fall pledge drives in Houston, Philadelphia, and New York. Here are some of the highlights:

- AQH (Average Quarter-Hour) audiences during the drive went down as much as 36% compared to the three weeks leading up to the drive. AQH dropped because Daily Cume and Daily time spent listening dropped. Weekly Cume was affected at some stations but not others.

- AQH went up 3.7% during the pledge drive at KUHF in Houston. This was different from audience response to KUHF's Spring 2007 drive, when AQH went down 16%. KUHF made many strategic changes between Spring and Fall, including moving pledge drive producing responsibilities from the Development department to the Programming department. It is too soon to determine cause and effect, if that can even be done, but we plan to research this impressive result further.

- Audience recovery after pledge drives was quick. AQH audiences returned to pre-drive levels or higher at most of the stations almost immediately after the drives ended.

There's much more in the presentation. And we'll post additional findings and insights on the blog.

Questions? Feel free to write me, john@radiosutton.com

----------------------------------------------
Here's the link to slides from our first study on PPM and Public Radio Ratings. It's at paragonmediastrategies.com

Labels: , , , , , , , ,

Monday, May 21, 2007

A Big Membership Goal for Public Radio

This hasn't received a lot of press yet (can we still say "press?") but it is worth getting on your radar.

DEI, the organization for public radio fundraising professionals, is working on an industry-wide initiative to increase the total number of public radio donors to 3 million per year. by 2011.

The project is called M3M -- for Membership 3 Million -- and its goal is to add about a half million donors to the membership roles of public radio stations. There's already been some good collaboration on a national level and I think stations will benefit from lots of new resources designed to renew current givers, recover lapsed donors, and acquire new donors.

There's a short item about this on page A4 of the May 14, 2007 print edition of Current. I'll have more on it here in a few days.

There will also be more at this year's Public Radio Development and Marketing Conference, which makes it a must-attend meeting for any station concerned about growing its membership base during these changing times. That would be... every station.

Labels: , , , ,